How Can We Assist You?
Owned and operated by Opulent Abode Collective, our team is here to help with every detail of your sanctuary.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit window of 5 to 8 business days. Larger items such as pergolas, outdoor kitchens, and infrared saunas may require freight delivery with a separate timeline provided at checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and carrier details. If your order includes multiple items, each may ship separately with its own tracking information.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on condition requirements, return shipping, and any product-specific exceptions for large installations.
Can I exchange an item for a different model or finish?
Exchanges are handled on a case-by-case basis within our 30-Day Returns window. Contact us with your order number and the model or finish you prefer, and we will walk you through the process.
How do I choose the right infrared sauna or cold plunge for my space?
Each product listing includes detailed dimensions, power requirements, and installation notes. If you need personalized guidance for your wellness sanctuary, our team can help you select the model that fits your space and goals.
Do your wine coolers maintain precise temperature zones for different varietals?
Many of our wine coolers feature dual-zone or multi-zone climate control, allowing you to store reds and whites at their ideal serving temperatures. Check individual product pages for exact zone specifications and bottle capacity.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Thoughtful Response Times
Every inquiry receives a personal, knowledgeable reply within one business day.
Secure and Private
Your personal information and payment details are protected with industry-standard encryption at every step.
Curated Quality
Every product is selected for craftsmanship, materials, and lasting performance worthy of your estate.
Continental U.S. Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
